Strex Payment Notification

Incident Report for Strex

Resolved

This incident has been resolved.
ISSUE: High volume of failed charge request against Telenor MNO
START: 29.10.2025 14:00
END: 29.10.2025 18:30
CAUSE: Error in MNO infrastructure

Posted Oct 29, 2025 - 19:06 CET

Update

MNO has acknowledged the issue and are working on a fix.
Some transactions are successful, but still high volume of failed transactions.

Posted Oct 29, 2025 - 16:20 CET

Investigating

ISSUE: High volume of failed charge request against Telenor MNO
START: 29.10.2025 14:00
CAUSE: Error in MNO infrastructure

Posted Oct 29, 2025 - 14:00 CET

This incident affected: Strex Payment.