Strex Connect Notification

Incident Report for Strex service status page

Resolved

Incident resolved. Missing DLRs have now been processed.

Posted Dec 04, 2023 - 21:27 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2023 - 20:37 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 04, 2023 - 20:37 CET

Investigating

ISSUE: Missing DLRs on bulk and OutMessages with payment
START: 15:40
END: 16:40
STATUS: Missing DLRs - They will be processed by the end of this evening
CAUSE: Missing config in DLR-component - This has been mitigated by a rollback

Posted Dec 04, 2023 - 17:26 CET

This incident affected: Strex Payment and Strex Connect.